Get in Touch

We'd Love to Hear From You

Have a question about customization? Need help with an order? Want to create something truly unique? Our friendly team is here to help you bring your vision to life.

Send Us a Message

We'll get back to you within 24 hours. For urgent inquiries, please call us directly.

Contact Information

Email Us

[email protected]

We typically respond within 24 hours

Call Us

+1 (555) 123-GIFT

Monday - Friday, 9 AM - 6 PM EST

Live Chat

Chat with our support team

Available during business hours

Location

Shipping worldwide

Based in the United States

Business Hours

Monday - Friday9 AM - 6 PM EST
Saturday10 AM - 4 PM EST
SundayClosed

Frequently Asked Questions

How long does customization take?

Most personalized items are completed within 3-5 business days, with shipping taking an additional 2-3 days for standard delivery.

What file formats do you accept for photos?

We accept JPG, PNG, and HEIC formats. For best quality, we recommend high-resolution images (at least 300 DPI).

Can I see a preview before my order is finalized?

Yes! We provide digital proofs for most custom orders. You'll receive a preview email within 24 hours of placing your order.

What if I'm not satisfied with my order?

We offer a 30-day satisfaction guarantee. If you're not completely happy, we'll work to make it right or provide a full refund.